CONTACT
FramioCam support. A person on the other end.
Need help with screenshots, screen recording, Studio, or your licence? Tell us what happened and what you expected. A screenshot or short recording helps us understand the problem.
support@framiocam.com
HOW TO REACH US
Let’s get you back to creating
Write directly to support@framiocam.com and your message will reach a person who can help.
Tell us what you need:
Found a bug?
Describe what went wrong and how to see it. A screenshot or recording helps.
Want a feature?
Tell us what you are trying to do and why the current tools don't fit.
License or billing?
We handle payment through Paddle, but we can answer questions about your account.
Something else?
Press and partnerships, accessibility, or anything else — reach out.
SEE US ELSEWHERE
- Changelog →
- Every release, every fix. What has shipped and what is being improved.
- Blog →
- Notes on how the pipeline works and the bugs that taught us something.
- About →
- Who we are, what we believe, and the principles that guide this product.
- Careers →
- What we would look for, and how to write to us when something is open.
FOLLOW US
WHAT TO EXPECT
We aim to reply within a few hours
Depending on your timezone, it might be longer. We read every message and reply to those that need it — even if it is just to say we can't help with this one, or that you spotted something important and we are already fixing it.
